Personal Data Protection
Every piece of information you provide to jt21 is a trust placed with us. This page clearly outlines how that information is collected, used, and kept secure.
Full Privacy Policy
Your trust in jt21 is our most valuable asset. This policy transparently explains what information we collect, why we collect it, and how we keep it secure.
Note: This privacy policy applies to all jt21 services, websites and mobile applications. By using the platform, you are deemed to have consented to this policy.
Jt21 is an online gaming platform committed to providing users with the best gaming experience. To achieve this goal, we need to collect some personal information. However, this is done entirely responsibly and with the utmost importance placed on your interests.
The core message of this Privacy Policy is: jt21 respects your information. We never sell your information to third parties. Collected information is used only for specific and necessary purposes. You have control over your information.
Core Principles: jt21 does not claim to be registered or licensed by any government authority or regulatory body in Bangladesh. We follow international best practices for data protection.
Jt21 collects two types of data from you: information you provide directly and information collected automatically while you use the platform.
Good to Know: jt21 does not directly collect your bank account number, full card number, or PIN. Payment information is handled through secure third-party payment processors.
Jt21 collects your data through various methods. You have the right to know about each method.
The information you provide when creating an account is stored directly in our system.
Your preferences and session information are stored using browser cookies and Local Storage.
Each request's IP address, browser information, and access time are recorded in server logs.
Information provided when contacting support via live chat, email, or phone is recorded.
Jt21 uses collected information only for designated and necessary purposes. Details are provided below.
| Types of Data | Purpose of Use | Legal Basis |
|---|---|---|
| Name and identity | Account Creation and Identity Verification | Contractual Compliance |
| Email and phone | Notifications, Security Alerts & Support | Contractual Compliance |
| Date of birth | Age verification (18+) | Legal obligations |
| Payment Information | Transaction Processing & Fraud Prevention | Contractual Compliance |
| IP address | Security Monitoring & Region Verification | Legitimate Interest |
| Usage Logs | Platform improvement and technical troubleshooting | Legitimate Interest |
| Gaming activity | Responsible Gaming Monitoring | Legitimate Interest |
Jt21 never sells your information to third parties for marketing or advertising purposes. However, we may send you emails or notifications about new games or offers, which you can opt out of at any time.
Jt21 never sells, rents, or commercially exchanges your personal information. However, limited information may be shared with third parties under certain circumstances.
Our Location: Before sharing information with third parties, we ensure they comply with appropriate data protection standards. We sign data protection agreements with them.
The jt21 platform uses browser cookies and similar technologies. Cookies are small text files stored in your browser that help the platform recognize you.
These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them may cause the platform to function incorrectly.
These cookies are used to understand how users interact with the platform. They help improve the platform. You can disable them if you wish.
Stores language preference, theme settings, and other customization information so you don't have to reconfigure them on your next visit.
You can delete or disable cookies at any time from your browser settings. However, keep in mind that disabling essential cookies may disrupt login and security features.
Jt21 uses industry-leading technology to protect your data. Data protection is more than a technical issue for us; it's an ethical responsibility.
All communication between your browser and our servers is secured with 256-bit SSL encryption.
Your password is never stored directly. It's hashed using the bcrypt algorithm.
Enabling Two-Factor Authentication (2FA) can greatly enhance your account security.
Our security team monitors unusual activity 24/7 and blocks suspicious login attempts.
Your Responsibilities: jt21 will never ask for your password, OTP or verification code over the phone or email. If someone asks for this, it's fraudulent – do not provide any information and immediately notify our support.
Jt21 does not retain your data longer than necessary. A specific retention policy applies to each type of data.
After the designated period, information is securely deleted or anonymized so it can no longer be linked to any individual.
Jt21 believes every user should have complete control over their own information. Your rights are outlined below.
You can request a copy of what information we hold about you.
You can request correction of incorrect or outdated information.
You can request deletion of your information under certain conditions.
You can object to the use of your data for marketing purposes.
You can request to receive your data in a portable format.
In some cases, you can request temporary restriction of information processing.
How to Exercise Your Rights: To exercise any of the above rights [email protected] Email us or contact us via live chat. We typically respond within 30 days.
Jt21 does not knowingly collect information from anyone under 18 years of age. The platform is exclusively for adults.
If we become aware that a minor has registered, that account will be closed immediately and all associated information will be deleted.
Jt21 may update this privacy policy from time to time in accordance with changes in technology, law, or business requirements.
Contact us for any questions, concerns, or requests to exercise your rights regarding your data protection.
For data protection-related requests, please include your account number and registered email so we can quickly verify your identity.
jt21's Data Protection
At jt21, privacy is not a formality – it's part of our values.
Jt21 never sells your personal information or shares it with third parties for commercial purposes.
All communications are secured with 256-bit SSL encryption and modern security protocols.
You can request to view, correct or delete your data at any time.
Only the minimum information required to provide the service is collected.
Each type of data has a specific retention period. After the designated time, data is securely deleted.
Jt21 follows international best practices in data protection to ensure security.
Security Procedures
Security is ensured at every step from information collection to deletion.
From the moment you fill out a form, your information is encrypted and transmitted to our servers.
Information is kept in secure data centers with firewalls and access controls.
Only necessary staff can access information. Every access is logged.
External security experts regularly test our systems to identify vulnerabilities.
Regular backups are performed, and a fast data recovery process is in place in case of accidental data loss.
Once the designated retention period has passed, information is completely and irreversibly deleted.
Jt21 provides technical safeguards, but data protection is a two-way process — your role matters just as much.
In the event of a data breach, jt21 will take the following steps:
FAQ
Here are answers to some important questions from users.