Promoting Safe Gaming
Gaming should only be for entertainment, never a cause for problems. jt21 works tirelessly to ensure responsible gaming.
Our Commitment
Responsible gaming at jt21 is an integral part of our core values.
The RTP, probability, and risk of each game are clearly communicated. No hidden information.
Players are empowered to set limits, take breaks, and suspend accounts.
Advice is provided when suspicious gaming patterns are detected. Links to independent support organizations are provided.
Strict age verification ensures only adults use the platform.
Clear warnings about gambling risks are displayed in all advertising.
Jt21 is regulated by independent authorities. Ethical standards are regularly audited.
Player Protection Tools
Jt21 provides various powerful tools to help you stay in control of your gaming behavior.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, you can only increase it, not decrease it (for a certain period).
How to Use: Go to Your Account Settings → Responsible Gaming → Set Deposit Limits.
Set a maximum amount for each bet. This protects you from quickly losing large sums. Bet limits are flexible and can be changed at any time.
How to Use: From bet settings during gaming or from account settings.
Your session will automatically log out after a specified time. This ensures you are not gaming for excessive periods and can focus on real-life tasks.
How to Use: Settings → Set Session Time Limit.
Completely exclude yourself from gaming for a set period (days to months). During this time you cannot access the platform or make any transactions.
How to Use: Contact support or look for self-exclusion options in settings.
Take a temporary break from gaming (typically 48 hours to several weeks). During this period your account remains inactive but not closed. You can resume use once the period ends.
How to Use: Settings → Set Cooling-Off Period.
Permanently delete your account. This is an irreversible decision that, once completed, prevents you from making any transactions. After waiting a specified period, you can reopen an account.
How to Use: Submit a written request to support and verify your identity.
Counseling: Use these tools regularly and reduce limits when necessary. This ensures gaming stays under your control and you don't find yourself in extreme situations.
Warning Signs
If you notice these symptoms, review your gaming habits and seek help if needed.
Losing track of time: You've noticed you're spending much more time gaming than you planned.
Losing track of money: Unable to keep accurate track of how much money you have spent.
Chasing losses: Playing more to recover lost money.
Relationships Affected: Family and friends are concerned about your gaming habits.
Impact on work: Your performance or responsibilities are suffering because of gaming.
Financial problems: Debt or financial worries are arising because of gaming.
Unable to live without worry: Feeling discomfort or anxiety when not gaming.
Lying: Lying to family and friends about your gaming habits.
Remember: Even one or two signs can indicate a problem. If you notice these signs, review your gaming habits and seek help if needed. There's no shame in asking for help.
Get Support
If you are facing gaming problems, plenty of help is available here. You are not alone – seek help today.
Our team is available for gaming-related issues. Contact us with any concerns and get advice.
Email UsLearn about gaming and understand the risks. jt21 regularly publishes guides and articles.
View ResourcesInternational organizations specializing in gambling addiction. They provide free counseling.
Learn MoreFor mental health crises or emergencies, contact your local crisis hotline.
Contact InformationConnect with others facing the same challenges. Share experiences with like-minded people.
Join the CommunityMental health professionals who specialize in gambling addiction. Therapy and counseling services are available.
Find a therapistHelp works: Research shows that most people can regain control of their gaming problems and return to a healthy life when help is accessed early. Seeking help is a sign of strength, not weakness.
Advice
By following these tips, you can engage in safe and responsible gaming.
Set a monthly gaming budget and stick to it strictly. Only gamble with money you can afford to lose.
Set a daily time limit for gaming. Stop immediately when the time runs out.
Remember that gaming is entertainment, not a way to earn income. Every game carries the risk of loss and that's completely normal.
Don't make gaming your only form of entertainment. Play sports, read, spend time with friends.
Tell family and friends about your gaming habits. They can provide monitoring and support.
If you feel gaming is getting out of your control, seek help immediately. Early intervention is most effective.
Q&A
Answers to common questions about responsible gaming and jt21's policies.
If you or a loved one are facing gaming problems, save this contact information and use it when needed.